Experience

Information Technology Intern

Employer: Pottsville Area School District

Supported technology operations across multiple buildings by managing devices, troubleshooting issues, and helping maintain reliable systems for students and staff.

Microsoft Intune JAMF Pro Administration Apple Configurator Mobile Device Management (MDM) Apple Device Deployment Active Directory Administration Google Admin Console Endpoint Configuration Hardware & Software Troubleshooting Network Infrastructure Support

Teaching and Learning with Technology Coach

Employer: Penn State Schuylkill

Helped students and faculty improve their use of technology by creating resources, supporting users, and focusing on accessibility and user experience.

Technical Support Help Desk Services End-User Training IT Troubleshooting Microsoft Office 365 Learning Management Systems (LMS) WordPress Technical Documentation Digital Accessibility Cybersecurity Awareness

Skills

Windows macOS Linux Bash PowerShell Java Python MySQL Wireshark Splunk Wazuh FTK Imager Autopsy VirtualBox Volatility Networking Hydra nmap Kali Linux